Divorce Clarity at Work

Refund Policy

Last updated October 28, 2026

The short version. Start Where You Are is digital and available as soon as you buy, so sales are final. If something doesn't work, or you were charged twice, we fix it or refund you.

Personal purchases

This covers purchases made directly or at a member price reached through an employee perks or discount platform. All sales are final, except:

Access problems. If you cannot get into the course or a file won't download, email us and we will fix your access. If we can't, we will refund what you paid.
Duplicate charges. If you were charged more than once for the same purchase, we will refund the extra charge.

Refunds go back to the original payment method. Your bank may take several business days to show them.

Access provided by your employer

If your employer licensed the Program, you pay nothing, so there is nothing to refund. Refunds between the Company and an employer are covered by that employer's written agreement.

Purchases made on another site

If a perks platform ran the checkout itself and charged you directly, that platform's refund rules also apply. Contact us either way and we will help sort it out.

How to reach us

Email [email protected] with the email address you used to buy. You don't need to tell us why you bought it.

This policy is part of our Terms of Use.

Educational material only. Not legal advice, not benefits advice, and not a legal service. The author is not an attorney, and nothing here creates an attorney-client relationship. If safety is any part of your situation, the National Domestic Violence Hotline is available 24/7 at 1-800-799-7233, or text START to 88788.